This practical programme introduces participants to the effective use of Artificial Intelligence in everyday business activities. Through real-life examples and hands-on applications, participants will learn how to use AI tools to automate tasks, create content, analyse information, improve productivity and support better decision-making.

The programme covers the fundamentals of AI, practical AI tools for everyday work, prompt engineering, task automation and workflow optimisation. It also addresses important considerations such as data privacy, bias, responsible AI use, and the evaluation of AI-generated results.

Professionals, managers, team leaders, administrative staff and employees across different business functions who want to understand and effectively use AI tools to simplify daily tasks, increase productivity and improve overall work efficiency.

• Introduction to Artificial Intelligence
• AI Tools for Everyday Use
• Prompt Engineering
• Automation & Productivity
• Risks, Ethics & Limitations